PRIVATE AI
AI that never sends your customers’ data somewhere you cannot see
Private AI is AI you control: where it runs, what it can see, what it keeps, and who can reach it. For Australian businesses handling personal, regulated or confidential information, it is the difference between an AI project that goes ahead and one that legal or a customer blocks.
What private AI means, concretely
- Where it runs: your own cloud account, your own hardware, or an Australian region under enterprise terms. Never a consumer chatbot.
- What it learns from: nothing of yours. Contract terms that prohibit training on your data, or models you host yourself so the question does not arise.
- What it can see: only the data each task needs, through access controls you own, with sensitive fields masked or excluded by policy.
- What it keeps: retention and deletion rules you set, with logs that show what was sent, what came back and who acted on it.
- Who can reach it: your people and your systems, authenticated, with the model’s own permissions limited to the minimum.
Why Australian businesses are asking for it
The Office of the Australian Information Commissioner’s guidance on commercially available AI products recommends as best practice that organisations do not enter personal information, and particularly sensitive information, into publicly available generative AI tools, and reminds them that personal information may only be used for the purpose it was collected for unless an exception applies. From 10 December 2026, privacy policies must also disclose automated decision-making that significantly affects people, which we explain in our guide to the new obligation. Customers, insurers and regulated counterparties increasingly ask the same question in one form: where does our data go when your AI runs?
Private AI is the answer that lets the project proceed.
The private AI options we build
- Self-hosted open-weight models in your cloud account or on your hardware, for tasks where the data must never leave your environment. Full control, highest operating responsibility.
- Enterprise frontier models with no-training terms and regional processing, for tasks that need the strongest models under contractual protection. Australian-region options are widening as providers commit to local compute from 2027, as we covered in our analysis of the Queensland data centre agreement.
- Hybrid: sensitive steps on private models, general steps on enterprise APIs, with a policy layer that decides which data goes where.
Every option is built behind an interface we control, so the model or the region is configuration, not architecture.
What a private AI engagement includes
- Data classification and rules: what may be processed where, and what must be masked or excluded.
- Architecture and hosting decision, with the cost of each path on one page.
- Build of the system and its integrations, following our secure AI system development practice.
- Access control, logging, retention and deletion you can show to an auditor.
- Human-oversight points wherever the system decides or recommends.
- Handover: you own the code, the accounts, the prompts and any fine-tuned models.
Who it suits
Professional services holding client files. Health, finance and legal businesses with regulated data. Companies whose AI feature is part of a product customers pay for. Government suppliers with assurance obligations. Any business that has had an AI project stalled by the question of where the data goes. It is one of the AI development solutions we deliver most often, usually alongside integration with existing systems.
Get the AI project unblocked
Bring the use case and the data concern that stopped it. You will leave the first meeting with the private-AI options that fit, what each costs, and a written scope.