Talk to our AI right now
Want to see what bespoke AI conversation actually feels like? Text the number below — you’ll get a Claude-powered reply in about 10 seconds. This is the same engine we build into client systems.
Two ways to get this — pick your speed
For automation that boils down to “answer calls, qualify leads, book appointments, sync to CRM”, VoxReach already does it. For bespoke agent workflows, document AI, claims processing or multi-system orchestration, we build it custom.
Custom build
We architect, build and deploy a bespoke system on your stack, your CRM, your branding. You own the code. Fixed-scope quote, milestone-billed.
- Bespoke prompts, integrations, branding
- You own the code & data
- Build time: 3–10 weeks
- From AUD $15,000
VoxReach — live in 20 minutes
Our productised AI voice + SMS platform, built by Digital One Agency. Sydney-built, AU-hosted, Aussie accent. CSV upload → booked appointments in 20 minutes. Connects to HubSpot, Pipedrive, Salesforce, ServiceM8, GoHighLevel and more.
- Live the same day
- Self-serve sign-up, no project
- Monthly pricing in AUD inc GST
- Free trial available
Not sure which fits? Book a 30-min call and we will tell you straight.
Digital One Agency builds custom AI business automation for companies in Australia and the UK — autonomous AI agents that handle real workflows: email triage, document review, lead qualification, quote generation, claims processing, scheduling, reporting, and back-office data entry. Bespoke automations, not Zapier templates. We are a senior, founder-led engineering team with offices on the Gold Coast (AU) and active UK clients.
Typical AI business automation projects range from AUD $12,000–$95,000 (or £6,500–£52,000), delivered in 4–14 weeks. Most clients see ROI within 90 days through eliminated admin hours.
What We Build
- AI email triage & response — categorise inbound email, draft replies, route to the right team, escalate by priority. Works with Gmail, Outlook, custom mailboxes.
- AI document intelligence — extract data from PDFs, contracts, invoices, statements; classify; route; populate your CRM/ERP automatically.
- AI lead qualification — enrich every inbound lead, score, qualify, route to the right rep, summarise prior interactions.
- AI quote generation — autonomous quoting from job specs, photos, voice notes — particularly for trades, construction, professional services.
- AI claims / case processing — for insurance, legal, healthcare, finance — bespoke workflow agents that read evidence, draft summaries, flag exceptions.
- AI reporting & dashboards — natural-language queries against your data, automated weekly/monthly insight reports, anomaly detection.
- AI back-office — invoice reconciliation, payroll prep, bookkeeping pre-processing, supplier management — replacing routine admin labour.
- Multi-agent systems — agents that hand off to each other (research → draft → review → publish, or intake → qualify → quote → invoice).
Where We Deliver AI Automation
Our clients are based in Sydney, Melbourne, Brisbane, Gold Coast, Perth, Adelaide, Canberra in Australia, and London, Manchester, Edinburgh, Birmingham, Bristol in the UK. Industries we have automated for include trades, real estate, property management, legal, healthcare, insurance, recruitment, e-commerce, professional services and SaaS.
Why Choose Digital One Agency for AI Automation
- Bespoke agents, not Zapier flows — Zapier and Make are great for connecting two SaaS tools. They fall over when you need real reasoning, multi-step decisions, exception handling, or context awareness. We build for those.
- Senior engineering — most “AI automation” is brittle prompt-chains. We build with proper agent frameworks (LangGraph, custom orchestration), eval harnesses, observability, and graceful degradation.
- Real integrations — Salesforce, HubSpot, Pipedrive, Microsoft 365, Google Workspace, Xero, MYOB, QuickBooks, Sage, ServiceM8, AroFlo, simPRO, custom ERPs.
- You own the code — every automation is yours. No per-task SaaS pricing, no platform tax.
- AU + UK delivery — fixed-scope quotes, milestone-billed, GDPR/Privacy Act compliant.
AI Business Automation Pricing (Typical Ranges)
- Discovery / scoping engagement: AUD $1,500–$3,000 / £900–£1,700 (1–2 weeks)
- Single-workflow AI automation: AUD $12,000–$25,000 / £6,500–£14,000 (4–8 weeks)
- Multi-step agent (research → draft → review): AUD $25,000–$55,000 / £14,000–£30,000 (6–12 weeks)
- Multi-agent enterprise platform: AUD $55,000–$95,000 / £30,000–£52,000 (10–14 weeks)
- LLM running costs (pass-through): typically AUD $50–$800 / month depending on volume
- Optimisation retainer: AUD $1,500–$6,000 / £900–£3,400 per month
Tech Stack We Use
- LLMs: Claude (Anthropic) for reasoning + tool use, GPT-5 for general production agents, Gemini for multimodal, open-source (Llama 3, Mistral, DeepSeek) for self-hosted
- Agent frameworks: LangChain, LangGraph, Anthropic Agent SDK, OpenAI Agents SDK, custom orchestration where needed
- Workflow: n8n (self-hosted), Make.com, Temporal, custom Python/Node orchestration
- Observability: LangSmith, Helicone, custom evaluation harnesses, prompt versioning
- Document AI: Claude vision, GPT-5 vision, Mistral OCR, AWS Textract, Google Document AI
- Integrations: Salesforce, HubSpot, Pipedrive, Microsoft 365, Google Workspace, Xero, MYOB, QuickBooks, Sage, ServiceM8, AroFlo, simPRO, custom ERPs
How an AI Automation Engagement Works
- Free 30-minute discovery call — we map the workflow you want automated, identify the right agentic pattern, and tell you whether AI is the right approach (sometimes RPA or a script is better).
- Fixed-fee discovery (1–2 weeks) — workflow diagram, agent architecture, integration spec, evaluation criteria, fixed-scope quote.
- Build phase (4–14 weeks) — milestone billing, weekly demos, your team has staging access from week 1.
- Soft launch + parallel run — agent runs alongside your existing process, we measure accuracy, adjust.
- Full rollout + retainer — agent takes over, ongoing optimisation, model upgrades, new workflow additions.
Get a Custom AI Automation Quote — Free 30-Minute Discovery Call
If you’re paying staff to do work an AI agent could do — email triage, quote drafting, document review, lead qualification, reporting — talk to us. The 30-minute call is free. The scoping engagement gives you a workflow diagram, an architectural recommendation, and a fixed-scope quote. You’ll know in two weeks whether AI is the right answer for your business.
- Senior engineer on the call from minute one
- Fixed-scope quote with milestone billing — no hourly rates
- AU + UK references on request
- Bespoke agents you own — not a SaaS subscription, not a Zapier template